Public Administration
The starting point
Integrating ITSM business processes into a dynamic continuous deployment environment with clear interfaces for release and architecture management.
Our solution
Analysis of deployment pipelines, design of system support for ITSM processes, and implementation of container orchestration (Kubernetes/Rancher).
Results
Integration: Successful alignment of ITSM processes with DevOps methods
Modernization: Establishment of container orchestration with Kubernetes
Efficiency: Optimized and documented service transition processes
Tech stack
DevOps / CI/CDKubernetes / SUSE RancherITIL Service TransitionRedis In-Memory Cache
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