
Telecommunications
The starting point
A rapidly growing telecom provider faced the M365 upgrade decision (E3 to E5) without a valid ROI analysis and needed a scalable SAM tool strategy.
Our solution
Execution of an in-depth cost-benefit analysis for Microsoft 365 packages, consolidation of shadow IT (NFON, PowerBI), and support throughout the 'tool battle card' selection process.
Results
Investment Confidence: M365 E5 business case with ROI calculation created
Tool Consolidation: Reduced operating costs by eliminating redundant apps
Process Certainty: Permanent interfaces defined between IT, Procurement & Finance
Tech stack
Microsoft 365 (E3/E5 Strategy)ServiceNow vs. Snow/USUPower BI AnalyticsROI Modeling
A similar challenge?
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